The National Resource Center on Advancing Emergency Preparedness for Culturally Diverse Communities

Qualitative Study

“They Blew the Levee”: Distrust of Authorities Among Hurricane Katrina Evacuees

Drawing from qualitative research, this article examines how trust in authorities influenced New Orleans residents’ reactions to warnings and the public health advice.

Subtopics: Emergency Decision Making, Phase 1 - Risk Perception, Building Trust, Natural Disasters
Language(s): English

A Culturally Competent Preparedness Model for Researching Limited English Proficient (LEP) Communities

This presentation outlines a public health preparedness model for reaching Limited English Proficient (LEP) communities within a culturally competent framework.  

Subtopics: Culturally Competent Care, Language Access Services
Language(s): English

Adjusting to Uncertainty: Coping Strategies Among the Displaced After Hurricane Katrina

This qualitative study examines differences in coping strategies by gender, race, and income of individuals who were displaced after Hurricane Katrina.

Subtopics: Phase 5 - Psychological Impact, Natural Disasters
Language(s): English

African Americans’ Decisions Not To Evacuate New Orleans Before Hurricane Katrina: A Qualitative Study

In this study, focus groups were conducted to identify themes in African Americans’ decisions not to evacuate New Orleans before Hurricane Katrina.
Subtopics: Culturally Competent Care, Message Content, Emergency Decision Making, Phase 1 - Risk Perception, Phase 3 - Warning
Language(s): English

An Assessment Of The Cultural Appropriateness Of Emergency Preparedness Communication For Low Income Minorities

For this article, a content analysis of web-based emergency preparedness risk communication materials was conducted to determine their appropriateness in reaching low income African Americans and Latinos in Maryland.
Subtopics: Language Access Services, Channels Of Communication, Message Content, Phase 3 - Warning, Phase 2 - Preparedness
Language(s): English

Barriers To And Facilitators Of Effective Risk Communication Among Hard-to-Reach Populations In The Event Of A Bioterrorist Attack Or Outbreak

This report provides a needs assessment of vulnerable and hard to reach populations in Texas and identifies the preferred methods of communication in the event of a bioterrorist attack or epidemic.

Subtopics: Channels Of Communication, Message Content, Bioterrorism, Outbreaks
Language(s): English

Bioterrorism Preparedness Beliefs And Perceptions: Ethnic And Sociocultural Differences

The goal of this report was to determine whether individuals in categories of English as a Second Language, Urban Asian, and Urban Caucasian have differing beliefs and perceptions about types of terrorism agents and events.
Subtopics: Phase 6 - Response, Channels Of Communication, Message Content, Bioterrorism, Outbreaks, Emergency Decision Making, Phase 1 - Risk Perception, Phase 2 - Preparedness, Chemical, Radiation
Language(s): English

Communicating The Risks Of Bioterrorism And Other Emergencies In A Diverse Society: A Case Study Of Special Populations In North Dakota

The objective of this study was to identify differences in preferred sources of emergency information and identify attitudes about the agencies the affect risk communication among special populations.
Subtopics: Channels Of Communication, Message Content, Bioterrorism
Language(s): English

Communication for Public-Decision Making in a Negative Historical Context: Building Intercultural Relations in the British Columbia Treaty Process

This qualitative work emphasizes the importance of accounting for differences in the communication structures of culturally diverse populations in the public decision making process.  

Subtopics: Building Partnerships, Building Trust
Language(s): English

Communications: Web Based Video

This video contains excerpts from a number of interviews with community members and first responders that focus on language barriers and other communications challenges that affect safe and effective service in multicultural communities. 

Subtopics: Culturally Competent Care, Language Access Services, Phase 6 - Response
Language(s): English

Crisis Preparation, Media Use, and Information Seeking: Patterns Across Katrina Evacuees and Lessons Learned for Crisis Communication

This qualitative study examined crisis preparation, information seeking patterns, and media use in 964 Hurricane Katrina evacuees.   

Subtopics: Channels Of Communication, Phase 1 - Risk Perception, Phase 2 - Preparedness
Language(s): English

Disaster Planning and Risk Communication With Vulnerable Communities: Lessons From Hurricane Katrina

This qualitative study examines factors influencing evacuation decisions of impoverished, mainly minority communities in New Orleans who were severely affected by Hurricane Katrina.

Subtopics: Emergency Decision Making, Phase 1 - Risk Perception, Phase 3 - Warning, Phase 2 - Preparedness, Natural Disasters
Language(s): English

Disaster Preparedness in Urban Immigrant Communities: Lessons Learned from Recent Catastrophic Events and Their Relevance to Latino and Asian Communities in Southern California

Findings from this qualitative study of Latino and Asian immigrants living Southern California indicate that immigrant and limited English proficient populations are not fully incorporated in disaster preparedness educational efforts and emergency response plans.

Subtopics: Language Access Services, Phase 6 - Response, Channels Of Communication
Language(s): English

Emergency Preparedness Education for the Latino Community Conducted by Health Promoters: A Mini Pilot Study

This report presents the findings from an initiative to increase emergency preparedness in low-income Latino communities by utilizing health promoters from the local community.

Subtopics: Building Trust, Phase 2 - Preparedness
Language(s): English

Emergency Preparedness: Knowledge And Perceptions Of Latin American Immigrants

This paper describes the level of public emergency knowledge and perceptions of risk among Latin American immigrants, and their preferred and actual sources of emergency preparedness information.
Subtopics: Channels Of Communication, Message Content, Phase 1 - Risk Perception, Phase 2 - Preparedness
Language(s): English

Ethnicity And Hazard Information Dissemination

This article examines differences regarding how environmental hazard information was obtained between two ethnically diverse communities.
Subtopics: Channels Of Communication
Language(s): English

Ethnicity, Culture, and Cisaster Response: Identifying and explaining ethnic differences in PTSD six months after Hurricane Andrew

This qualitative study examines ethnic difference post-traumatic stress disorder (PTSD) in South Florida  residents following Hurricane Andrew.

Subtopics: Phase 5 - Psychological Impact, Natural Disasters
Language(s): English

Experiences Of Hurricane Katrina Evacuees In Houston Shelters: Implications For Future Planning

This research article is the result of surveys and interviews which were conducted in Houston shelters following Hurricane Katrina to develop a socioeconomic and demographic profile of evacuees and their experiences.

Subtopics: Phase 5 - Psychological Impact, Phase 6 - Response, Phase 4 - Physical Impact
Language(s): English

Hazard and Outrage: Developing a Psychometric Instrument in the Aftermath of Katrina

This  study focused on the interplay of perceived hazard and outrage in relation to evacuation from the New Orleans area, with specific attention to demographic differences.

Subtopics: Phase 1 - Risk Perception, Natural Disasters
Language(s): English

Heat Wave: A Social Autopsy of Disaster in Chicago

This book provides a qualitative assessment of the social and political factors which contributed to the 793 deaths attributed to the 1995 Chicago heat wave.

Subtopics: Organizational Supports, Phase 2 - Preparedness, Phase 4 - Physical Impact, Natural Disasters
Language(s): English

Hurricane Katrina: Prior Trauma, Poverty And Health Among Vietnamese-American Survivors

The aim of this study was to examine factors contributing to differential health outcomes among the New Orleans Vietnamese community in response to Hurricane Katrina.
Subtopics: Culturally Competent Care, Phase 5 - Psychological Impact
Language(s): English

Katrina-Related Health Concerns Of Latino Survivors And Evacuees

This research based article examines health concerns identified by Latinos who resided in the path of Hurricane Katrina in New Orleans and Mississippi.
Subtopics: Phase 5 - Psychological Impact, Phase 6 - Response, Emergency Decision Making, Phase 1 - Risk Perception, Phase 3 - Warning, Phase 2 - Preparedness, Phase 4 - Physical Impact
Language(s): English

Lessons Learned from Hurricane Katrina: How Local Health Departments Can Prepare to Meet the Needs of Vulnerable Population in Emergencies

In this report, the results of three case studies are presented to highlight lessons learned from Hurricane Katrina and the Alameda County Public Health Department in relation to public health emergency preparedness for vulnerable population, including non-English speakers.

Subtopics: Language Access Services, Phase 2 - Preparedness
Language(s): English

Lines That Divide, Ties That Bind: Race, Class, and Gender in Women’s Flood Recovery in the U.S. and U.K.

This article examines how social relations, race/ethnicity, social class and gender increase the structural vulnerability of women in communities which are subject to flooding.

Subtopics: Phase 7 - Recovery, Natural Disasters
Language(s): English

Multicultural Capacity: Web Based Video

This video contains excerpts from a number of interviews with community members and first responders that explore cultural considerations and lessons learned in emergency response.

Subtopics: Culturally Competent Care, Phase 6 - Response, Building Trust
Language(s): English

Public Perceptions About Trust in Emergency Risk Communication: Qualitative Research Findings

Four Schools of Public Health conducted focus groups across the country with different ethnic groups to inform development of public messages and strategies in the event of an emergency.

Subtopics: Message Content, Building Trust
Language(s): English

Quick Response Report #94 Risk Communication In Southern California: Ethnic And Gender Response To 1995 Revised, Upgraded Earthquake Probabilities

This study was conducted to determine how effective a new publication regarding increased risk from earthquake hazards in southern California was in educating the public, particularly minority populations.

Subtopics: Channels Of Communication, Phase 1 - Risk Perception, Natural Disasters
Language(s): English

Race, Religion and Ethnicity in Disaster Recovery

This book uses four individual case studies to examine disaster recovery within the context of race, religion and ethnicity.
Subtopics: Phase 7 - Recovery, Phase 4 - Physical Impact, Natural Disasters
Language(s): English

San Diego Firestorm 2007 Report: Fire Impact on Farmworkers & Migrant Communities in North County

This report documents how migrant farmworkers were impacted during the 2007 wildfires in North San Diego County and provides recommendations to improve future response and recovery efforts.

Subtopics: Language Access Services, Phase 6 - Response, Phase 7 - Recovery, Phase 3 - Warning, Natural Disasters
Language(s): English

Snapshot of California's Emergency Preparedness Efforts for Culturally Diverse Communities

This Slideshow presents the findings of a study which examined efforts to integrate racially and ethnically diverse communities into emergency preparedness programs in the state of California.
Subtopics: Culturally Competent Care, Organizational Supports, Building Partnerships, Phase 2 - Preparedness
Language(s): English
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