The National Resource Center on Advancing Emergency Preparedness for Culturally Diverse Communities
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Language Access Services

Culture and Health Literacy: Case Studies

This online training module describes three local efforts to close the health literacy gap in Minnesota, including ECHO Minnesota which focuses on emergency preparedness in culturally diverse communities.

Subtopics: Language Access Services, Channels of Communication
Language(s): English

Defining Cultural Competence: A Practical Framework for Addressing Racial/Ethnic Disparities in Health and Health Care

This article aims to define cultural competence based upon review of the relevant literature of academic, foundation, and government publications.
Subtopics: Culturally Competent Care, Language Access Services, Organizational Supports
Language(s): English

Developing Cultural Competence in Disaster Mental Health Programs: Guiding Principles and Recommendations

This resource guide focuses on methods for integrating culturally competent practices into mental health services for disaster survivors.
Subtopics: Culturally Competent Care, Language Access Services, Organizational Supports, Phase 5 - Psychological Impact, Phase 6 - Response, Phase 7 - Recovery
Language(s): English

Disaster Preparedness for Vulnerable Populations

This course discusses barriers and limitations to reaching vulnerable populations, such as individuals with limited English proficiency (LEP), in a disaster and culturally competent strategies for their integration into preparedness plans. 

Subtopics: Culturally Competent Care, Language Access Services
Language(s): English

Disaster Preparedness in Urban Immigrant Communities: Lessons Learned from Recent Catastrophic Events and their Relevance to Latino and Asian Communities in Southern California

Findings from this qualitative study of Latino and Asian immigrants living Southern California indicate that immigrant and limited English proficient (LEP) populations are not fully incorporated in disaster preparedness educational efforts and emergency response plans.

Subtopics: Language Access Services, Phase 6 - Response, Channels of Communication
Language(s): English

DiversityPreparedness.Org E-Newsletter: Issue 8- May/June 2010

This supplement of the of the DiversityPreparedness.Org E-Newsletter highlights “Floods and Diverse Populations” as the Topic of the Month and provides interview excerpts from a conversation with Lillian McDonald of ECHO Minnesota.

Subtopics: Language Access Services, Channels of Communication, Natural Disasters
Language(s): English

Drexel University School of Public Health Center for Health Equality

The Center for Health Equality at the Drexel University School of Public Health oversees a number of projects which aim to advance public health emergency preparedness and eliminate disparities for racially and ethnically diverse communities across all phases of an emergency.
Subtopics: Culturally Competent Care, Language Access Services, Phase 2 - Preparedness
Language(s): English

Emergency & Community Health Outreach (ECHO)

ECHO is a collaborative that includes public health and safety agencies across Minnesota and provides health and safety information in multiple languages to people with limited English proficiency (LEP).
Subtopics: Language Access Services, Channels of Communication, Message Content
Language(s): English, Khmer/Cambodian, Somali, Vietnamese, Laotian, Spanish, Hmong

Emergency Planning for At-Risk Groups: Toolkit

This resource is a toolkit for emergency preparedness that includes information specific to preparedness of at-risk groups and vulnerable populations.

Subtopics: Language Access Services, Building Trust, Phase 2 - Preparedness
Language(s): English

Emergency Preparedness and Response Program Risk Communication Efforts

This PowerPoint presentation from the Los Angeles County Department of Public Health focuses on the demographic constituency of Los Angeles County, as well as disaster preparedness efforts based around these communities.

Subtopics: Culturally Competent Care, Language Access Services, Organizational Supports, Building Partnerships, Phase 2 - Preparedness
Language(s): English

Engaging Immigrant Communities in Emergency Preparedness

This installment of the Yale Center for Public Health Preparedness newsletter focuses on potential barriers, such as, limited English proficiency (LEP), to engaging immigrant communities in public health preparedness and proposes various strategies to promote preparedness in these communities.   

Subtopics: Culturally Competent Care, Language Access Services, Phase 1 - Risk Perception, Building Trust, Phase 2 - Preparedness
Language(s): English

Ethnic Media as Emergency Responders

This audio feature consists of an interview between New America Media and representatives from ethnic media news organizations regarding their efforts to reach ethnically diverse populations in the hours and days following a disaster.  

Subtopics: Language Access Services, Phase 6 - Response, Channels of Communication, Phase 3 - Warning
Language(s): English

Ethnic Media Cover the Fires

This article describes the role of the ethnic media in communicating with non-English speaking Southern California residents during the 2007 wildfires.   

Subtopics: Culturally Competent Care, Language Access Services, Channels of Communication, Building Trust
Language(s): English

Fact Sheet Language Rights And The Stafford Act: What You Should Know About Disasters And Limited English Proficient (LEP) Populations

This is a reference outlining The Stafford Act; a new federal mandate that requires the Federal Emergency Management Agency (FEMA) to plan for populations with limited English proficiency (LEP) in disasters.
Subtopics: Language Access Services
Language(s): English

Firestorm: Treatment of Vulnerable Populations During the San Diego Fires

This report, based on extensive field monitoring, examines how the needs of immigrant, low-income, detained and homeless populations were addressed in response efforts to the San Diego wildfires.
Subtopics: Culturally Competent Care, Language Access Services, Phase 6 - Response, Natural Disasters
Language(s): English, Spanish

Guidelines on Cultural Diversity and Disaster Management

This document outlines cultural barriers that might impede emergency preparedness and recommendations for integrating these hard to reach populations into emergency preparedness strategies.

Subtopics: Culturally Competent Care, Language Access Services, Organizational Supports, Channels of Communication, Emergency Decision Making, Building Partnerships, Building Knowledge
Language(s): English

Guiding Principles and Tips for Emergency Preparedness Efforts Targeting Persons with Limited English Proficiency (LEP) and Other Special Populations

This presentation outline provides information on identifying and meeting the emergency preparedness needs of persons with limited English proficiency (LEP).

Subtopics: Language Access Services, Phase 2 - Preparedness
Language(s): English

H1N1 Flu — Questions and Answers

This resource provides answers to commonly asked quesitons about H1N1 influenza. 

Subtopics: Language Access Services, Outbreaks
Language(s): English, Somali, Vietnamese, Spanish, Hmong, Chinese, Arabic, German, Burmese

H1N1 Novel Influenza Information: Know What to do About the Flu! (Audio - Getting Vaccinated Against both Seasonal and H1N1 Flus)

This website provides video resources about H1N1 influenza.  This audio clip explains the importance of getting vaccinated against both seasonal and H1N1 influenzas. 

Subtopics: Language Access Services, Message Content, Outbreaks
Language(s): English, Khmer/Cambodian, Somali, Vietnamese, Laotian, Spanish, Hmong, Arabic, Russian, Amharic, Burmese, Oromo

H1N1 Novel Influenza Information: Know What to do About the Flu! (Audio - Importance of Hand Washing)

This website provides video resources about H1N1 influenza.  This audio clip explains the importance of hand washing to prevent the spread of flu. 

Subtopics: Language Access Services, Message Content, Outbreaks
Language(s): English, Khmer/Cambodian, Somali, Vietnamese, Laotian, Spanish, Hmong, Arabic, Russian, Amharic, Burmese, Oromo

H1N1 Novel Influenza Information: Know What to do About the Flu! (Audio - Prioirty Vaccination Groups)

This website provides video resources about H1N1 influenza.  This audio clip describes priority vaccination groups. 

Subtopics: Language Access Services, Message Content, Outbreaks
Language(s): English, Khmer/Cambodian, Somali, Vietnamese, Laotian, Spanish, Hmong, Arabic, Russian, Amharic, Burmese, Oromo

H1N1 Novel Influenza Information: Know What to do About the Flu! (Audio - Staying Home While Sick)

This website provides video resources about H1N1 influenza.  This audio clip explains the importance of staying at home when sick. 

Subtopics: Language Access Services, Message Content, Outbreaks
Language(s): English, Khmer/Cambodian, Somali, Vietnamese, Laotian, Spanish, Hmong, Arabic, Russian, Amharic, Burmese, Oromo

H1N1 Novel Influenza Information: Know What to do About the Flu! (PSA Script - Getting Vaccinated against both H1N1 and Seasonal Flus)

This website provides video resources about H1N1 influenza.  This document explains the importance of getting vaccinated against both seasonal and H1N1 influenzas. 

Subtopics: Language Access Services, Message Content, Outbreaks
Language(s): English, Khmer/Cambodian, Somali, Vietnamese, Laotian, Spanish, Hmong, Arabic, Russian, Amharic, Burmese, Oromo

H1N1 Novel Influenza Information: Know What to do About the Flu! (PSA Script - Importance of Hand-Washing)

This website provides video resources about H1N1 influenza.  This document explains the importance of hand washing to prevent the spread of flu. 

Subtopics: Language Access Services, Message Content, Outbreaks
Language(s): English, Khmer/Cambodian, Somali, Vietnamese, Laotian, Spanish, Hmong, Russian, Amharic, Burmese, Oromo

H1N1 Novel Influenza Information: Know What to do About the Flu! (PSA Script - Priority Vaccination Groups)

This website provides video resources about H1N1 influenza.  This document describes priority vaccination groups. 

Subtopics: Language Access Services, Message Content, Outbreaks
Language(s): English, Khmer/Cambodian, Somali, Vietnamese, Laotian, Spanish, Hmong, Arabic, Russian, Amharic, Burmese, Oromo

H1N1 Novel Influenza Information: Know What to do About the Flu! (PSA Script - Staying Home While Sick)

These documents include basic H1N1 prevention information and other tips on keeping yourself and your family safe this flu season.  This document highlights the importance of staying home when sick to prevent the spread of flu.

Subtopics: Language Access Services, Message Content, Outbreaks
Language(s): English, Khmer/Cambodian, Somali, Vietnamese, Laotian, Spanish, Hmong, Arabic, Russian, Amharic, Burmese, Oromo

H1N1 Novel Influenza Information: Know What to do About the Flu! (Video - Getting Vaccinated for Seasonal & H1N1 Flus)

This website provides video resources about H1N1 influenza.  This video describes the importance of getting vaccinated against both seasonal and H1N1 influenzas. 

Subtopics: Language Access Services, Message Content, Outbreaks
Language(s): English, Khmer/Cambodian, Somali, Vietnamese, Laotian, Spanish, Hmong, Arabic, Russian, Amharic, Burmese, Oromo

H1N1 Novel Influenza Information: Know What to do About the Flu! (Video - Hand Washing)

This website provides video resources about H1N1 influenza.  This video explains the importance of hand washing in preventing the spread of flu. 

Subtopics: Language Access Services, Message Content, Outbreaks
Language(s): English, Khmer/Cambodian, Somali, Vietnamese, Laotian, Spanish, Hmong, Arabic, Russian, Amharic, Burmese, Oromo

H1N1 Novel Influenza Information: Know What to do About the Flu! (Video - Priority Vaccination Groups)

This website provides video resources about H1N1 influenza.  This video describes priority vaccination groups. 

Subtopics: Language Access Services, Message Content, Outbreaks
Language(s): English, Khmer/Cambodian, Somali, Vietnamese, Laotian, Spanish, Hmong, Arabic, Russian, Amharic, Burmese, Oromo

H1N1 Novel Influenza Information: Know What to do About the Flu! (Video -Staying Home While Sick)

This website provides video resources about H1N1 influenza. This video explains the importance of staying at home when sick.

Subtopics: Language Access Services, Message Content, Outbreaks
Language(s): English, Khmer/Cambodian, Somali, Vietnamese, Laotian, Spanish, Hmong, Arabic, Russian, Amharic, Burmese, Oromo
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