Language Access Services

This brief article highlights the efforts of Emergency and Community Health Outreach Minnesota (ECHO) to effectively reach populations with limited English proficiency (LEP) in a public health emergency. 

This CIDRAP resource guide provides an extensive list of promising practices for meeting the needs of vulnerable populations—including racial/ethnic minorities, immigrants, and LEP populations—in a pandemic.

This toolkit, developed by El Paso City-County Health and Environment District, provides a variety of materials to train lay heath promoters to educate Hispanic/Latino communities about what they can do to prepare for an influenza pandemic.

This study assessed the language capabilities, confidence and training needs of Texas rural physicians in responding to public health emergencies.

This article presents the findings of a survey questionnaire on the preparedness needs of diverse populations that was administered to physicians in rural Texas.

This article presents the findings of a survey questionnaire on the preparedness needs of diverse populations that was administered to physicians in rural Texas.

This article presents the findings of a survey questionnaire on the preparedness needs of diverse populations that was administered to physicians in rural Texas.

This work of synthesis shows how various racial and ethnic groups perceive natural hazard risks and respond to warnings.

This brochure, available in 6 languages, provides information on heat-related illnesses and emergencies.

This newspaper article discusses the accusations that the American Red Cross was culturally insensitive to many minority victims following Hurricane Katrina.

Refugee Health Information Network is a national collaborative partnership managed by refugee health professionals, whose objective is to provide quality multilingual, health information resources for those providing care to resettled refugees and asylees. Materials related to refugee health are available in multiple languages and most are available free of charge.

This online course provides both general and specific risk communication strategies to successfully reach special populations in an emergency.

This report documents how migrant farm workers were impacted during the 2007 wildfires in North San Diego County and provides recommendations to improve future response and recovery efforts.

This resource is a handout decribing seasonal and H1N1 influenzas and the symptoms of the flu.  It provides advice for treating symptoms and when it is important to keep medical attention.

The Specialized Information Services (SIS) Division of the National Library of Medicine (NLM) provides a variety of resources which address the emergency preparedness needs of diverse populations such as Native Americans and populations with limited English proficiency (LEP).  

This document summarizes the Dymally-Alatorre Bilingual Services Act which requires California state and local agencies to provide services according the language specific needs of the local population. Requirements include bilingual personnel and distributing written materials in multiple languages.   

This article describes barriers to meeting the preparedness, response, and recovery needs of undocumented farmworkers in Southern California.

This toolkit provides links to successful practices used by health agencies in addressing the needs of at-risk populations strategic national stockpile planning.

This article describes partnerships that have emerged between the Hispanic/Latino community and a variety of organizations following hurricanes Katrina and Rita.

This USA.gov website provides a range of hurricane preparedness, response, and recovery information in English and Spanish.   

This article describes the plight of Vietnamese Americans affected by Hurricane Katrina and the need for translated materials.  

This CNN story describes the plight Vietnamese fishermen who have been affected by the Gulf Coast oil spill and the need to consider local cultural intricacies when developing relief strategies. 

This resource has information about what to do if you are presenting with flu-like symptoms and are concerned about having H1N1 flu.