The National Resource Center on Advancing Emergency Preparedness for Culturally Diverse Communities
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Channels of Communication

Speaking with One Voice: Risk Communication Lessons from the US Anthrax Attacks

This paper empirically examines the notion of “speaking with one voice” in times of crisis and illustrates that fact that different audiences may need different kinds of messages.

Subtopics: Channels of Communication, Message Content, Bioterrorism
Language(s): English

Template for District Health Department: Health Preparedness Coordination with Populations with Special Needs in Idaho

This is a 43-page template for identifying and meeting the needs of special populations, including racially and ethnically diverse populations, within communities. It discusses preferred communication methods and potential barriers.

Subtopics: Phase 6 - Response, Channels of Communication, Message Content, Phase 3 - Warning, Phase 2 - Preparedness
Language(s): English

The Role of Culture in Health Communication

Subtopics: Phase 6 - Response, Phase 7 - Recovery, Channels of Communication, Message Content, Phase 1 - Risk Perception, Phase 3 - Warning, Building Knowledge, Phase 2 - Preparedness
Language(s): English

The Significance of Socioeconomic and Ethnic Diversity for the Risk Communication Process

This paper considers the implications of ethnic and socioeconomic variability for the risk communication process, summarizing theoretical perspectives and empirical evidence on the link between sociocultural features and risk responses.

Subtopics: Channels of Communication, Message Content, Emergency Decision Making, Phase 3 - Warning
Language(s): English

The Unseen Victims of California’s Wildfires

This article describes barriers to meeting the preparedness, response, and recovery needs of undocumented farmworkers in Southern California.

 

Subtopics: Language Access Services, Phase 6 - Response, Phase 7 - Recovery, Channels of Communication, Phase 3 - Warning
Language(s): English, Spanish

Vulnerable Populations in a Disaster Response

This audio presentation discusses the creation of a comprehensive response plan to identify resources and locate vulnerable populations.
 

Subtopics: Culturally Competent Care, Organizational Supports, Channels of Communication, Emergency Decision Making, Phase 2 - Preparedness, Natural Disasters, Mass Casualties, Terrorism
Language(s): English

Watches and Warnings (Audio)

Subtopics: Channels of Communication, Emergency Decision Making, Phase 2 - Preparedness
Language(s): English, Somali, Spanish, Arabic, Bosnian

Watches and Warnings (Handout)

This handout provides information on storm warnings and storm watches, and is available in multiple languages.

Subtopics: Channels of Communication, Emergency Decision Making, Phase 2 - Preparedness
Language(s): English, Somali, Spanish, Arabic, Bosnian

Watches and Warnings (Mobile Video)

This mobile video provides information on storm warnings and storm watches, and is available in multiple languages.

Subtopics: Channels of Communication, Emergency Decision Making, Phase 2 - Preparedness
Language(s): English, Somali, Spanish, Arabic, Bosnian

Watches and Warnings (Multimedia)

This multimedia presentation provides information on storm warnings and storm watches, and is available in multiple languages.

Subtopics: Channels of Communication, Emergency Decision Making, Phase 2 - Preparedness
Language(s): English, Somali, Spanish, Arabic, Bosnian

Watches and Warnings (Web-Video)

This web-based video provides information on storm warnings and storm watches and  is available in multiple languages.

Subtopics: Channels of Communication, Emergency Decision Making, Phase 2 - Preparedness
Language(s): English, Somali, Spanish, Arabic, Bosnian

Winter Storm

This comprehensive translated guide provides a wealth of information pertaining to winter storm preparedness efforts.

Subtopics: Phase 6 - Response, Channels of Communication, Phase 2 - Preparedness, Natural Disasters
Language(s): English, Spanish
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