The National Resource Center on Advancing Emergency Preparedness for Culturally Diverse Communities

Channels Of Communication

American Red Cross: Greater Los Angeles

This PowerPoint presentation from the American Red Cross of Greater Los Angeles focuses on disaster response and diverse populations in the Los Angeles area.

Subtopics: Culturally Competent Care, Language Access Services, Phase 6 - Response, Phase 7 - Recovery, Channels Of Communication, Building Partnerships, Building Trust, Phase 2 - Preparedness, Natural Disasters
Language(s): English

An Assessment Of The Cultural Appropriateness Of Emergency Preparedness Communication For Low Income Minorities

For this article, a content analysis of web-based emergency preparedness risk communication materials was conducted to determine their appropriateness in reaching low income African Americans and Latinos in Maryland.
Subtopics: Language Access Services, Channels Of Communication, Message Content, Phase 3 - Warning, Phase 2 - Preparedness
Language(s): English

At- Risk Populations Project

The Association of State and Territorial Health Officials (ASTHO) received a grant from the Centers for Disease Control and Prevention (CDC) to develop recommendations on how to protect at-risk populations, such as those which are culturally isolated or have limited English proficiency, during an influenza pandemic.

Subtopics: Phase 6 - Response, Channels Of Communication, Outbreaks, Phase 2 - Preparedness
Language(s): English

Barriers To And Facilitators Of Effective Risk Communication Among Hard-to-Reach Populations In The Event Of A Bioterrorist Attack Or Outbreak

This report provides a needs assessment of vulnerable and hard to reach populations in Texas and identifies the preferred methods of communication in the event of a bioterrorist attack or epidemic.

Subtopics: Channels Of Communication, Message Content, Bioterrorism, Outbreaks
Language(s): English

Bioterrorism Preparedness Beliefs And Perceptions: Ethnic And Sociocultural Differences

The goal of this report was to determine whether individuals in categories of English as a Second Language, Urban Asian, and Urban Caucasian have differing beliefs and perceptions about types of terrorism agents and events.
Subtopics: Phase 6 - Response, Channels Of Communication, Message Content, Bioterrorism, Outbreaks, Emergency Decision Making, Phase 1 - Risk Perception, Phase 2 - Preparedness, Chemical, Radiation
Language(s): English

Communicating Effectively with Vulnerable Populations During Water Contamination Events

This article focuses on strategies to effectively communicate with vulnerable populations, including racial/ethnic minorities and individuals with limited English proficiency, in the event of a water contamination crisis.  

Subtopics: Language Access Services, Channels Of Communication, Phase 1 - Risk Perception, Phase 3 - Warning
Language(s): English

Communicating Environmental Risk in Multiethnic Communities

Communicating Risk in Multicultural Communities examines methods used to inform multicultural communities of risks that either do or may affect their lives and has been made available in PDF.
Subtopics: Channels Of Communication, Message Content, Phase 1 - Risk Perception, Phase 3 - Warning, Natural Disasters
Language(s): English

Communicating The Risks Of Bioterrorism And Other Emergencies In A Diverse Society: A Case Study Of Special Populations In North Dakota

The objective of this study was to identify differences in preferred sources of emergency information and identify attitudes about the agencies the affect risk communication among special populations.
Subtopics: Channels Of Communication, Message Content, Bioterrorism
Language(s): English

Communicating With California’s Spanish-Speaking Populations During Emergencies

The goals of this study were to assess the status of existing linkages between the state and the Spanish-language media for dealing with emergencies.
Subtopics: Channels Of Communication, Phase 3 - Warning, Building Partnerships
Language(s): English

Communicating with Diverse Populations

This slide show was developed for the 2005 Michigan Public Health Media Submit and discusses effective methods for communicating with culturally isolated and non-English speaking populations in crisis situations.  

Subtopics: Culturally Competent Care, Language Access Services, Channels Of Communication, Building Trust
Language(s): English

Comprehensive Preparedness Guide (CPG) 301: Interim Emergency Management Training Guide for Special Needs Populations

This interim guide outlines how involving special needs populations in planning enables emergency managers to address the function-based needs of individuals, including those with limited English proficiency.

Subtopics: Language Access Services, Channels Of Communication
Language(s): English

Crisis Communication, Race And Natural Disasters

This study compares differences in crisis preparation, information-seeking patterns, and media use on the basis of race in the aftermath of Hurricane Katrina.

Subtopics: Channels Of Communication, Phase 1 - Risk Perception, Phase 2 - Preparedness
Language(s): English

Crisis Communications: Ethnic Differentials In Interpreting And Acting On Disaster Warnings

This report examines the problem of communicating emergency information to communities which are multi-ethnic.
Subtopics: Channels Of Communication, Message Content, Emergency Decision Making, Phase 1 - Risk Perception, Phase 3 - Warning
Language(s): English

Crisis Preparation, Media Use, and Information Seeking: Patterns Across Katrina Evacuees and Lessons Learned for Crisis Communication

This qualitative study examined crisis preparation, information seeking patterns, and media use in 964 Hurricane Katrina evacuees.   

Subtopics: Channels Of Communication, Phase 1 - Risk Perception, Phase 2 - Preparedness
Language(s): English

Culture and Health Literacy: Case Studies

This online training module describes three local efforts to close the health literacy gap in Minnesota, including ECHO Minnesota which focuses on emergency preparedness in culturally diverse communities.

Subtopics: Language Access Services, Channels Of Communication
Language(s): English

Disaster Preparedness in Urban Immigrant Communities: Lessons Learned from Recent Catastrophic Events and Their Relevance to Latino and Asian Communities in Southern California

Findings from this qualitative study of Latino and Asian immigrants living Southern California indicate that immigrant and limited English proficient populations are not fully incorporated in disaster preparedness educational efforts and emergency response plans.

Subtopics: Language Access Services, Phase 6 - Response, Channels Of Communication
Language(s): English

Earthquake Tips For People With Cognitive Disabilities

This translated fact sheet is designed to provide a checklist of activities for people with developmental or cognitive disabilities to improve emergency preparedness in the event of an earthquake.

Subtopics: Channels Of Communication, Phase 2 - Preparedness, Natural Disasters
Language(s): English, Spanish

Earthquake Tips For The Hearing Impaired

This translated fact sheet is designed to provide a checklist of activities for people who are deaf or hard of hearing to improve emergency preparedness in the event of an earthquake.

Subtopics: Channels Of Communication, Phase 2 - Preparedness, Natural Disasters
Language(s): English, Spanish

Emergency & Community Health Outreach (ECHO)

ECHO is a collaborative that includes public health and safety agencies across Minnesota and provides health and safety information in multiple languages to people with limited English proficiency (LEP).
Subtopics: Language Access Services, Channels Of Communication, Message Content
Language(s): English, Khmer/Cambodian, Somali, Vietnamese, Laotian, Spanish, Hmong

Emergency Preparedness: Knowledge And Perceptions Of Latin American Immigrants

This paper describes the level of public emergency knowledge and perceptions of risk among Latin American immigrants, and their preferred and actual sources of emergency preparedness information.
Subtopics: Channels Of Communication, Message Content, Phase 1 - Risk Perception, Phase 2 - Preparedness
Language(s): English

Ethnic Media as Emergency Responders

This audio feature consists of an interview between New America Media and representatives from ethnic media news organizations regarding their efforts to reach ethnically diverse populations in the hours and days following a disaster.  

Subtopics: Language Access Services, Phase 6 - Response, Channels Of Communication, Phase 3 - Warning
Language(s): English

Ethnic Media Cover the Fires

This article describes the role of the ethnic media in communicating with non-English speaking Southern California residents during the 2007 wildfires.   

Subtopics: Culturally Competent Care, Language Access Services, Channels Of Communication, Building Trust
Language(s): English

Ethnic Roundtable Media Kit

The Ethnic Roundtable Media Kit contains resources in various languages on pandemic flu, seasonal flu, and emergency preparedness.

Subtopics: Culturally Competent Care, Channels Of Communication, Outbreaks
Language(s): English, Khmer/Cambodian, Vietnamese, Spanish, Korean, Tagalog, Chinese, Arabic, Russian, Farsi, Armenian, Thai

Ethnicity And Hazard Information Dissemination

This article examines differences regarding how environmental hazard information was obtained between two ethnically diverse communities.
Subtopics: Channels Of Communication
Language(s): English

Guidelines On Cultural Diversity And Disaster Management

This document outlines cultural barriers that might impede emergency preparedness and recommendations for integrating these hard to reach populations into emergency preparedness strategies.
Subtopics: Culturally Competent Care, Language Access Services, Organizational Supports, Channels Of Communication, Emergency Decision Making, Building Partnerships, Building Knowledge
Language(s): English

Kentucky Outreach and Information Network (KOIN)

The Kentucky Outreach and Information Network (KOIN) is a preparedness initiative which works  with trusted community agencies to assure that appropriate communication channels are in place to notify heard to reach populations in the event of an emergency.
Subtopics: Language Access Services, Channels Of Communication, Phase 3 - Warning, Building Trust, Phase 2 - Preparedness
Language(s): English

Latino Disaster Vulnerability: The Dissemination Of Hurricane Mitigation Information Among Florida’s Homeowners

The results of the quantitative study show problems with the dissemination of disaster information and that Latino homeowners prefer to utilize friends and family as sources of disaster preparation information.
Subtopics: Channels Of Communication, Message Content, Emergency Decision Making, Phase 2 - Preparedness
Language(s): English

Latinos Preparados Goals And Activities

This translated sheet lists some of the primary goals of Latinos Preparados and activates which are conducted to promote disaster awareness in the Latino community.

Subtopics: Channels Of Communication, Phase 2 - Preparedness
Language(s): English, Spanish

One State’s Workable Plan For Reaching Vulnerable Populations In Widespread Emergencies

This article is a “best practices” write-up about the COIN emergency communication plan in Kentucky.
Subtopics: Channels Of Communication, Building Partnerships, Building Knowledge
Language(s): English

Outlook On Bioterrorism: A Survey Of Texans

This report examines Texans levels of awareness, perceptions, knowledge, and beliefs about issues relating to bioterrorism, infectious diseases and other public health threats and emergencies across racial and ethnic groups.
Subtopics: Channels Of Communication, Message Content, Bioterrorism, Phase 1 - Risk Perception, Phase 2 - Preparedness
Language(s): English
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