The National Resource Center on Advancing Emergency Preparedness for Culturally Diverse Communities
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Communicating Across Cultures: Improving Translation to Improve Complex Emergency Program Effectiveness

Author(s):Paul A. Bolton; William M. Weiss
Year: 2001
Available at:www.jhsph.edu/bin/q/z/Bolton_Weiss_Communicating_Across_Cultures.pdf
Description:

Translation is a vital activity in Complex Emergencies (CEs) in which the responders and the affected populations do not share the same language or culture. This particularly applies to CEs in developing countries in which a lack of local resources usually results in the importation of foreign aid workers. This paper describes many of the common issues surrounding translation that can affect CE response effectiveness, particularly issues that frequently are not appreciated by aid workers, including clinicians. The authors describe how these issues can arise and their effects, and outline approaches to addressing them. This paper also sheds like on the qualitative methods translators can employ to access the cultural perceptions of the community.

Language(s):English
Communities:General
Subtopic:
Culturally Competent Care
Language Access Services
Phase 6 - Response
Target Audience:First Responders; Emergency Planners & Managers; Healthcare Providers; Public Health Professionals; Hospitals
Resource Type:
Journal Article
Citation:

Bolton PA, Weiss WM, "Communicating Across Cultures: Improving Translation to Improve Complex Emergency Program Effectiveness,” Prehospital and Disaster Medicine. 2001. 16(4): 252-256.

Contact Info:

Paul Bolton
45 Gilson Road
Scituate, MA 02066 USA
E-mail: pbolton@jhsph.edu