| Description: | This comprehensive manual from the World Health Organization serves as a guide for developing an emergency response plan from the ground up. In sequential order the document provides guidelines for policy development, vulnerability assessment, emergency planning, training & education, and monitoring & evaluation. The manual considers both cultural and social tensions and their contributions to disaster, as well as characteristics of a community that might affect the type and degree of relief efforts. The need for culturally and linguistically appropriate services (CLAS) for culturally distinct groups before, during and after a disaster is also discussed. |